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INTERNATIONAL SHIPPING

We ship only directly to the UNITED STATES, CANADA, and the UNITED KINGDOM from our warehouse in Richmond, Virginia. If you are one of these locations, please checkout using our standard Perpetual Kid checkout.  You will also use this checkout method if your billing address in international, but you are shipping to the United States.

CANADA + UK

 

Expanded International Shipping Countries:

If your country or territory was NOT listed above, checkout via Global ShopEx is required.  Global ShopEx ships to over 200 additional countries and territories. Please see our instructions below.

Global Shopex Instructions: (This is only for international shipping, not billing.  If you are shipping to the United States, but have an international credit card, use our standard checkout method.)

STEP 1: How do I ship internationally with Global Shopex?
Simply put the items you wish to purchase in your shopping bag and choose the "Global Shopex Int. Shipping." option at the bottom of the View Cart page on PerpetualKid.com. Your items will be transferred to Global Shopex's website for processing. Our percent off coupons and special pricing are valid for use on Global ShopEx.  Our free shipping coupons and offers are not applicable to these orders. Please enter and apply any coupon on the PerpetualKid.com website before you transfer your cart to Global ShopEx.

Global Shopex

STEP 2: Select your payment method for Global Shopex.
GlobalShopex gives you the option to pay using Credit Card, PayPal, MoneyGram, Paypal, AliPay, SafetyPay and bank transfers to the USA. 

STEP 3: Confirm your order information with Global Shopex
You can track your order by entering your Global Shopex Order Number assigned to your package at GlobalShopEx.com. GlobalShopex will also inform you once your package has been sent through an email sent to you by their customer service team.

STEP 4: Global ShopEx places an order with Perpetual Kid
Since our customer is Global ShopEx, we will not have access to your specific order information with them. Once they have placed an order with Perpetual Kid, we ship their order to Global Shopex and they process it with the requirements of your country and ship it internationally.

STEP 5: Track your order on GlobalShopex.com.
You can track your order by entering your Global Shopex Order Number assigned to your package at GlobalShopEx.com. GlobalShopex will also inform you once your package has been sent through an email sent to you by their customer service team. The delivery of your package should not exceed 15 business days. This estimated delivery time depends on many factors such as shipping method you select, and the rate in which customs in your country processes your package.

STEP 6: Customer Support if needed.
All Global ShopEx questions regarding placing an order, shipping rates or order status and tracking should be directed to them.

Global Shopex Email: customercare@globalshopex.com
Global Shopex Phone Numbers:
   
Australia (Sydney) Tel: (612) 9037-0252
Japan (Tokyo) Tel: (3) 4520-9639
Spain (Madrid) Tel: (91) 829-5114
South Africa Tel: (27 10) 500-2487
France (Paris) Tel: (01) 7666-0593
Mexico (DF) Tel: (52) 5553512656
Peru (Lima) Tel: (51) 1718 7236
Colombia (Bogota) Tel: (1) 508-2859
Chile (Santiago) Tel: (56) 2 29382628