Christmas Sale

Customer Service

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Check out our FAQs!
If you have stumped our awesome FAQ's and have an infrequently asked oddball question please send us an email!

Email Us

Our overly excited customer service team will be arm wrestling each other to see who gets the chance to answer the email first. This is certainly the quickest way to get a response. During our business hours, all emails will be answered within 2 hours.  (Those wrestling matches last awhile sometimes.)

Write customer-service@perpetualkid.com if you have a question or comment about your order or placing an order.

  • Please note that between Black Friday and Christmas we are unable to cancel or modify your order once it is placed.  Our seasonal elves are working 24/7 and your order will begin to process through our warehouse within minutes of it being placed.  Thank you for understanding.

  • The shipping carriers like UPS, FeDex, DHL and USPS can sometimes miss a scan when handling your package.  Please allow 24-48 hours for your tracking to be updated.

Call Us

We do not currently offer phone support or phone orders.

Mail Us!
We love fan mail and presents, so keep them coming!

Perpetual Kid
42395 Ryan Road 
Suite 112-102
Ashburn, VA 20148

NO JOKING!... Our birthday is April 1st. *hint hint*